Can you have somebody get this fixed? Notice the one cross bar is no longer crossing. I am not an engineer but I assume these are created with the cross for strength and/or structural support.
I ride my bike on the Bonneville Shoreline Trail, which you can see just to the left in the picture. I think it would be really inconvenient for me if this were to come down in some freak situation. I think the customers might be a little put out also.